tawk.to alternative
Heilo vs tawk.to
Free live chat, but removing the branding costs $29/mo.
3-day free trial · all features · no credit card
- Heilo paid plans from
- $3/mo
- tawk.to paid plans from
- Free · branding removal $29/mo
- Team of 5 agents
- Heilo $12/mo · tawk.to $0 (free) · $29/mo to remove branding
At a glance
| Feature | Heilo | tawk.to |
|---|---|---|
| Pricing model | Flat price per workspace | Free + paid add-ons |
| Paid plans from | $3/mo (Starter) | Free · branding removal $29/mo |
| Cost for 5 agents | $12/mo (Pro, up to 10 agents) | $0 (free) · $29/mo to remove branding |
| Free trial | 3 days, all features, no card | No |
| Free plan | Yes, 1 website, 1 member, 100 conversations/mo | Yes |
| Remove “Powered by” branding | Included from Pro ($12/mo) | $29/mo add-on |
tawk.to pricing
Free forever with unlimited agents. Removing the “Powered by tawk.to” branding is a $29/month add-on; the AI Assist chatbot starts at $29/month; hired chat agents cost $1/hour.
Source: tawk.to pricing page, checked on November 1, 2026. tawk.to/pricing/
When tawk.to may be the better choice
- Completely free core live chat with unlimited agents.
- Optional hired chat agents if you have no team to answer chats.
Why teams pick Heilo instead
- Remove the branding on Heilo Pro for $12/mo, less than half of tawk.to’s $29 add-on, with API and webhooks included.
- Keyword chatbot, welcome/away messages and quick replies included in every plan.
- A focused, fast dashboard with a Vietnamese and English interface.
Everything included in Heilo
- Customizable chat widget (colors, position, texts) in 13 languages
- Visitors chat without signing up; returning visitors are recognised
- Real-time inbox with typing indicators and online status
- Send and receive images and files on every plan, Free included
- Conversation history, assignment (manual or automatic), close/reopen
- Many websites in one account, team roles
- Welcome & offline messages, quick replies, keyword chatbot
- JavaScript SDK, REST API and signed webhooks
- Analytics: conversations, first response time, agent performance
- Email alerts when you are offline
Frequently asked questions
Is Heilo cheaper than tawk.to?
Heilo Starter costs $3/mo and Pro costs $12/mo for up to 10 agents and 5 websites, as a flat price per workspace. For a team of 5 agents tawk.to lists $0 (free) · $29/mo to remove branding. Always check current prices on each vendor’s site.
How do I switch from tawk.to to Heilo?
Create a website in Heilo, customise the widget and replace the tawk.to script on your site with Heilo’s one-line embed code. Your team signs in with Google and can start answering chats right away.
Is Heilo free?
Heilo has a free plan forever (1 website, 1 team member, 100 conversations a month), and every new workspace gets a 3-day trial with all features, no credit card needed.
Try Heilo free for 3 days
Set up the widget in two minutes and see if it fits your team.
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Information about tawk.to comes from its public pricing page and was checked on November 1, 2026. Prices and features change, so please verify on tawk.to’s website. tawk.to is a trademark of its owner; Heilo is not affiliated with it.