Embed it on your landing page
One script tag. Visitors write right away, no sign-up.
<script async
src="https://heilo.chat/widget.js"
data-website-id="ws_…"></script>Solo buildersLaunch support in 1 minute
Just-enough support for freshly launched apps.Without the enterprise bloat.
Live chat for solo builders: add the widget with one line of code, or build your own with the API and SDK.
- Images & files on every plan, Free included
- No credit card needed
- No per-seat fees
- Free plan forever
- No credit card needed
- Cancel anytime
- Payments by Polar
- English & Vietnamese interface
About 1 minute
From zero to a live support channel
- 1
Sign in with one click
No password, no card.
- 2
Name it, pick a color
Your chat widget is ready.
- 3
Paste one line
Or install the WordPress plugin.
Done, you’re live. Not ready to touch your site? Try it on the built-in test page.
Use it your way
A ready-made widget, or build your own
Every message lands in the same Heilo inbox.
- Every plan, Free included
Ready to use
Chat widget
One line of code, and a chat bubble in your colors.
<script async src="https://heilo.chat/widget.js" data-website-id="ws_…"></script> - Pro & Business
Connect
REST API & webhooks
Connect Heilo to your CRM, Zapier, n8n or your own backend.
GET /api/v1/conversations POST /api/v1/tickets // webhook: message.created - Pro & Business
Build your own
Chat Client API & SDK
Design a chat screen that fits your web or app.
const chat = new HeiloChat({ websiteId: 'ws_…', }); chat.on('message', show); await chat.connect(); await chat.send('Hi! 👋');
The API and SDK come with Pro. Try them free for 3 days, no card needed.
Embed anywhere
On your landing page, or right inside your app
Embed it in your app, and know who’s writing
Pass the signed-in user’s name and email. No more “what’s your email?”
Heilo('identify', {
name: user.name,
email: user.email,
});
Heilo('open');Three ways Heilo knows who your customer is
- Every plan, Free included
One line of JavaScript
Heilo('identify') with a name and email.
- Every plan, Free included
WordPress plugin
Passes logged-in users, signed by your site.
- Pro & Business
Identity token
Your server signs it, so nobody can pretend.
Images & files from $0
Images and files on every plan, no upgrade needed
Many chat tools make you upgrade before customers can send a photo. On Heilo every plan can, Free included.
- Drag and drop, paste, or tap the paperclip.
- Photos, PDF, Word, Excel, short videos, voice notes.
- Up to 5 MB per file on Free, 10 MB on Starter, 25 MB on Pro.
Chative’s free plan can’t send files yet (they start on its Team plan, $10 per member a month).
See Heilo vs ChativeChannels
One inbox for every place customers write
Reply to all of them from Heilo.
Website chat
Visitors write right away, no sign-up.
Every planMessenger
Messages to your Facebook Page.
From StarterInstagram
DMs to your Instagram professional account.
From Starter
Features
Small tools that make every chat easier
An AI assistant that knows your productPaid plans
It learns from your FAQ, pricing and policies, and hands over to you when it isn’t sure.
Saved replies
Type / to insert a ready answer.
Lead form & hours
Ask for an email first, show when you’re back.
Contacts & labels
Every customer in one list, easy to label.
Live visitors
See who is on your site and say hi first.
A widget in your colors
Colors, position, greeting, 13 languages.
Never miss a message
Browser notifications and email when you’re away.
Flat pricing
One flat price for your whole team
Most live chat tools charge per agent. Heilo Pro: up to 10 agents and 5 websites for $12/mo.
See all comparisons| Heilo Proup to 10 agents | $12/mo | up to 10 agents |
|---|---|---|
| LiveChat Essential5 agents × $19 | $95/mo | 5 agents × $19 |
| Intercom Essential5 seats × $29 | $145/mo | 5 seats × $29 |
| Crisp Mini4 seats + 1 extra | $55/mo | 4 seats + 1 extra |
List prices for 5 agents from each vendor’s pricing page, checked on November 1, 2026.
Pricing
Simple, affordable pricing
Start on the free plan. Every new workspace also gets a 3-day trial of every feature.
Free
Try Heilo on one small website, free forever
$0forever
- 1 website
- 1 team member
- 100 conversations/mo
- Widget, real-time inbox & JS SDK
- Send & receive images and files (up to 5 MB each)
- 200 MB file storage, or unlimited with your own
- Welcome & offline messages
- Not included: Keyword chatbot & quick-reply flows
- Not included: AI assistant
- Not included: Messenger & Instagram in the inbox
- 7-day analytics history
- Not included: Remove “Powered by Heilo”
- Not included: REST API & webhooks
Start free
No credit card needed
Starter
For solo builders with one web or app
$3/mo
billed monthly
- 1 website
- 2 team members
- 1,000 conversations/mo
- Widget, real-time inbox & JS SDK
- Send & receive images and files (up to 10 MB each)
- 2 GB file storage, or unlimited with your own
- Welcome & offline messages
- Keyword chatbot & quick-reply flows
- AI assistant: 100 replies/mo (up to 20/day)
- Messenger & Instagram in the inbox
- 30-day analytics history
- Not included: Remove “Powered by Heilo”
- Not included: REST API & webhooks
Start free
3-day free trial, no card
Most popular
Pro
For growing products, our most popular plan
$12/mo
billed monthly
- 5 websites
- 10 team members
- Unlimited conversations
- Widget, real-time inbox & JS SDK
- Send & receive images and files (up to 25 MB each)
- 10 GB file storage, or unlimited with your own
- Welcome & offline messages
- Keyword chatbot & quick-reply flows
- AI assistant: 1,000 replies/mo (up to 100/day)
- Messenger & Instagram in the inbox
- 90-day analytics history
- Remove “Powered by Heilo”
- REST API & webhooks
Start free
3-day free trial, no card
Business
For agencies and larger support teams
$29/mo
billed monthly
- 50 websites
- 50 team members
- Unlimited conversations
- Widget, real-time inbox & JS SDK
- Send & receive images and files (up to 25 MB each)
- 50 GB file storage, or unlimited with your own
- Welcome & offline messages
- Keyword chatbot & quick-reply flows
- AI assistant: 5,000 replies/mo (up to 500/day)
- Messenger & Instagram in the inbox
- 365-day analytics history
- Remove “Powered by Heilo”
- REST API & webhooks
Start free
3-day free trial, no card
Frequently asked questions
Do I need a credit card for the trial?
No. Sign in with one click and start right away.
Is there a free plan?
Yes, free forever: 1 website, 1 team member and 100 conversations a month, images and files included.
Is it hard to install?
Paste one line of code into your web or app, or install the WordPress plugin. It takes about a minute.
Can I build my own chat screen?
Yes, with the Chat Client API and SDK, on Pro and Business and during the free trial.
Will Heilo know which customer is writing?
Yes, through one line of JavaScript, the WordPress plugin or a signed identity token.
What happens when the trial ends?
Your workspace moves to the free plan. Nothing is deleted.
What you want to build is your product, not a support tool.
Start from $0, no credit card needed. Someone else runs it, you just look after your customers.