Live chat comparison
Compare Heilo with other live chat tools
Most live chat tools charge per agent or per conversation. Heilo charges one flat price per workspace. Pro covers 10 agents and 5 websites for $12/mo. Here is how the published prices compare.
| Compare | Heilo | tawk.to | Crisp | Tidio | LiveChat | Intercom | Chatwoot | JivoChat | Smartsupp | Chative |
|---|---|---|---|---|---|---|---|---|---|---|
| Free plan | Yes | Yes | Yes | Yes | No | No | Yes | Yes | Yes | Yes |
| Free trial | Yes3 days | No | Yes14 days | Yes7 days | Yes14 days | Yes14 days | Yes15 days | Yes14 days | Yes14 days | No |
| Images & files on the free plan | Yes | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | Not stated on their pricing page | No |
| Pricing model | Flat price per workspace | Free + paid add-ons | Flat price per workspace | Price by conversations | Price per agent (seat) | Price per agent (seat) | Price per agent (seat) | Price per agent (seat) | Flat price per workspace | Price per agent (seat) |
| Paid plans from | $3/mo | Free · branding removal $29/mo | $45/mo (Mini, 4 seats) | $24.17/mo (annual, 100 conversations) | $19 per user/mo (annual) | $29 per seat/mo | $19 per agent/mo | $28 per agent/mo (annual) | $17/mo (annual, 1 operator) | $10 per member/mo (Team) |
| Team of 5 agents | $12/mo (Pro, up to 10 agents) | $0 (free) · $29/mo to remove branding | $55/mo (Mini + 1 extra seat) | Priced by conversations, not seats | $95/mo (5 × $19, annual) | $145/mo (5 × $29) + Fin AI usage | $95/mo (5 × $19, Startups) | $140/mo (5 × $28, Basic) | $83/mo (Expert, 5 operators, annual) | $50/mo (5 × $10, Team) |
| Detailed comparisons | Compare Heilo vs tawk.to | Compare Heilo vs Crisp | Compare Heilo vs Tidio | Compare Heilo vs LiveChat | Compare Heilo vs Intercom | Compare Heilo vs Chatwoot | Compare Heilo vs JivoChat | Compare Heilo vs Smartsupp | Compare Heilo vs Chative |
Not stated on their pricing pagePrices from each vendor’s public pricing page (list prices in USD), checked between November 1, 2026 and November 3, 2026.
Detailed comparisons
- Heilo vs tawk.toFree live chat, but removing the branding costs $29/mo
- Heilo vs CrispSame flat per-workspace pricing, at a fraction of the price
- Heilo vs TidioFlat pricing instead of paying per billable conversation
- Heilo vs LiveChatLive chat for your whole team without per-user pricing
- Heilo vs IntercomWebsite live chat without enterprise help-desk pricing
- Heilo vs ChatwootHosted live chat without per-agent pricing or self-hosting
- Heilo vs JivoChatPaid live chat features without paying per agent
- Heilo vs SmartsuppMore agents and websites for less
- Heilo vs ChativeImages and files on every plan, without paying per member
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