Crisp alternative
Heilo vs Crisp
Same flat per-workspace pricing, at a fraction of the price.
3-day free trial · all features · no credit card
- Heilo paid plans from
- $3/mo
- Crisp paid plans from
- $45/mo (Mini, 4 seats)
- Team of 5 agents
- Heilo $12/mo · Crisp $55/mo (Mini + 1 extra seat)
At a glance
| Feature | Heilo | Crisp |
|---|---|---|
| Pricing model | Flat price per workspace | Flat price per workspace |
| Paid plans from | $3/mo (Starter) | $45/mo (Mini, 4 seats) |
| Cost for 5 agents | $12/mo (Pro, up to 10 agents) | $55/mo (Mini + 1 extra seat) |
| Free trial | 3 days, all features, no card | 14 days |
| Free plan | Yes, 1 website, 1 member, 100 conversations/mo | Yes |
| Remove “Powered by” branding | Included from Pro ($12/mo) | See their pricing page |
Crisp pricing
Free plan for 2 agents. Mini $45/mo per workspace (4 seats), Essentials $95/mo (10 seats), Plus $295/mo (20+ seats); extra seats $10/mo each.
Source: Crisp pricing page, checked on November 1, 2026. crisp.chat/en/pricing/
When Crisp may be the better choice
- Email, WhatsApp and SMS in the same inbox on higher plans.
- Built-in AI agent and knowledge base features.
Why teams pick Heilo instead
- Heilo Pro covers 10 agents and 5 websites for $12/mo. Crisp Essentials (10 seats) is $95/mo.
- REST API and webhooks from $12/mo.
- Simple pricing with no seat add-ons until 10 agents.
Everything included in Heilo
- Customizable chat widget (colors, position, texts) in 13 languages
- Visitors chat without signing up; returning visitors are recognised
- Real-time inbox with typing indicators and online status
- Send and receive images and files on every plan, Free included
- Conversation history, assignment (manual or automatic), close/reopen
- Many websites in one account, team roles
- Welcome & offline messages, quick replies, keyword chatbot
- JavaScript SDK, REST API and signed webhooks
- Analytics: conversations, first response time, agent performance
- Email alerts when you are offline
Frequently asked questions
Is Heilo cheaper than Crisp?
Heilo Starter costs $3/mo and Pro costs $12/mo for up to 10 agents and 5 websites, as a flat price per workspace. For a team of 5 agents Crisp lists $55/mo (Mini + 1 extra seat). Always check current prices on each vendor’s site.
How do I switch from Crisp to Heilo?
Create a website in Heilo, customise the widget and replace the Crisp script on your site with Heilo’s one-line embed code. Your team signs in with Google and can start answering chats right away.
Is Heilo free?
Heilo has a free plan forever (1 website, 1 team member, 100 conversations a month), and every new workspace gets a 3-day trial with all features, no credit card needed.
Try Heilo free for 3 days
Set up the widget in two minutes and see if it fits your team.
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Information about Crisp comes from its public pricing page and was checked on November 1, 2026. Prices and features change, so please verify on Crisp’s website. Crisp is a trademark of its owner; Heilo is not affiliated with it.