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Chative alternative

Heilo vs Chative

Images and files on every plan, without paying per member.

3-day free trial · all features · no credit card

Heilo paid plans from
$3/mo
Chative paid plans from
$10 per member/mo (Team)
Team of 5 agents
Heilo $12/mo · Chative $50/mo (5 × $10, Team)

At a glance

FeatureHeiloChative
Pricing modelFlat price per workspacePrice per agent (seat)
Paid plans from$3/mo (Starter)$10 per member/mo (Team)
Cost for 5 agents$12/mo (Pro, up to 10 agents)$50/mo (5 × $10, Team)
Free trial3 days, all features, no cardNo
Free planYes, 1 website, 1 member, 100 conversations/moYes
Remove “Powered by” brandingIncluded from Pro ($12/mo)See their pricing page
Send & receive images and filesEvery plan, Free included (5 MB per file on Free)From Team ($10 per member/mo), not on the free plan

Chative pricing

Starter is free forever for 3 members (unlimited messages and channels, 30-day history). Team $10 and Business $25 per member/mo. The free plan can’t send files: attachments start on Team (10 files and 10 MB per message), Business allows 25 files and 25 MB. WhatsApp ($19 per number/mo) and the AI assistant are add-ons.

Source: Chative pricing page, checked on November 3, 2026. chative.io/pricing/

When Chative may be the better choice

  • Messenger, Instagram and Zalo OA on the free plan.
  • Free plan for 3 members with unlimited messages.

Why teams pick Heilo instead

  • Send and receive images and files on every plan, Free included. On Chative, attachments start on Team at $10 per member/mo.
  • Heilo Pro: 10 agents and 5 websites for $12/mo in total, instead of $10 per member.
  • REST API and webhooks from Pro ($12/mo). Chative keeps them for Business ($25 per member/mo).

Everything included in Heilo

  • Customizable chat widget (colors, position, texts) in 13 languages
  • Visitors chat without signing up; returning visitors are recognised
  • Real-time inbox with typing indicators and online status
  • Send and receive images and files on every plan, Free included
  • Conversation history, assignment (manual or automatic), close/reopen
  • Many websites in one account, team roles
  • Welcome & offline messages, quick replies, keyword chatbot
  • JavaScript SDK, REST API and signed webhooks
  • Analytics: conversations, first response time, agent performance
  • Email alerts when you are offline

Frequently asked questions

Is Heilo cheaper than Chative?

Heilo Starter costs $3/mo and Pro costs $12/mo for up to 10 agents and 5 websites, as a flat price per workspace. For a team of 5 agents Chative lists $50/mo (5 × $10, Team). Always check current prices on each vendor’s site.

How do I switch from Chative to Heilo?

Create a website in Heilo, customise the widget and replace the Chative script on your site with Heilo’s one-line embed code. Your team signs in with Google and can start answering chats right away.

Is Heilo free?

Heilo has a free plan forever (1 website, 1 team member, 100 conversations a month), and every new workspace gets a 3-day trial with all features, no credit card needed.

Try Heilo free for 3 days

Set up the widget in two minutes and see if it fits your team.

Other comparisons

Information about Chative comes from its public pricing page and was checked on November 3, 2026. Prices and features change, so please verify on Chative’s website. Chative is a trademark of its owner; Heilo is not affiliated with it.